Sharing and embedding

The shared link opens, but the graph isn't there.

Five things cause almost all of these, in rough order of likelihood.

A node group is hidden

If a node group was hidden when you published, it stays hidden for everyone who opens the link and if that group covered most of your nodes, the page looks blank.

Un-hide your groups, then publish again.

The graph was unpublished

If you clicked unpublish, the link stops working immediately. Publishing again generates a new link. The old one stays dead, so make sure you've sent the current one.

The embed has no height

An embed with its width and height removed has nowhere to draw and comes out empty. Put them back, or copy the snippet again.

The graph was heavily filtered when published

Filters active at publish time are captured with the link. If you'd filtered down to almost nothing, that's what visitors get. Clear the filters and publish again.

The pages aren't connected to Graphify

If the underlying graph is empty for you too, this isn't a sharing problem, see Nothing shows up.

Changes aren't appearing on the shared page

Content follows the graph live, so new pages appear on their own after a sync.

Styling doesn't. Sizes, colours, visible link types and node groups are captured when the link is created. Restyle, then publish again to update them.

Still stuck? Tell us what you were doing when it went wrong.

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